Selling Policies and Seller Code of Conduct
All sellers are expected to adhere to the following policies when listing products on
Krishibazaar.in. Seller offenses and prohibited content can result in suspensionof your Krishibazaar
subscription & account.
Seller code of product
- This policy requires that sellers act fairly and honestly on Krishibazaar to ensure a safe
buying and selling experience. All sellers must
- Provide accurate information to Krishibazaar and our customers at all times.
- Act fairly and not misuse Krishibazaar’s features or services.
- Not attempt to damage or abuse another Seller, their listings or ratings.
- Not attempt to influence customers’ ratings, feedback, and reviews.
- Not send unsolicited or inappropriate communications.
- Not contact customers directly.
- Not attempt to circumvent the Krishibazaar’s sales process.
- Not operate more than one Selling on Krishibazaar account without permission by Krishibazaar.
Shipping Policy:
- Shipping charges are borne either by the company or the buyer. So if you want your products to be tagged as free shipping (We will charge shipping to you as per the weight of product) and if you want the customer to bear it, then shipping charges will be added to selling price as per weight of the product.
- Shipping will be charged only on successfully delivered products. Not on RTO.
- Below mentioned are the shipping charges:
Shipping Charges (₹)
- 0-2KG : ₹90 | 2-3KG : ₹125 | 3-5KG : ₹175 | 5-20KG : ₹350 | 20-50KG : ₹500 | 50-100KG : ₹700 | 100KG-Above : ₹ As per the order requirement.
Type of Products
Krishibazaar.in is a fully dedicated agriculture store and products which do not
fall in the agriculture sector should be refrained from Posting/selling on Krishibazaar.in.
Traders/Companies selling on Krishibazaar should have proper up-to-date licensing provided by the
body authorized by the Government of India. In the absence of which, you won’t be entitled to sell
on krishibazaar.in and your account will be suspended.
Pesticides/ Crop Protectors/ Fertilizers
Companies selling Pesticides/Crop Protectors/Fertilizers should ensure that they
have the proper licenses and will have to provide the same before selling on Krishibazaar. In the
absence of which, your products will be removed from the site and your account suspended.
Accurate Information
You must provide accurate information to Krishibazaar and our customers,and
update the information if it changes. For example, this means that you mustuse a business name that
accurately identifies your business and list your products in the correct category.
Acting Fairly
You must act fairly and lawfully and may not misuse any service provided by
Krishibazaar Examples of unfair activities include:
- Krishibazaar or our customers, such as by creating multiple detail pages for the same product or
posting offensive product images.
- Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or
making claims about sales rank in product titles or descriptions.
- Attempting to increase the price of a product after an order is confirmed.
- Attempting to damage another Seller, their listings or ratings.
- Ratings, Feedback, and Reviews.
You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may
request feedback and reviews from your own customers in a neutral manner, but may not:
- Ask customers to write only positive reviews or ask them to remove or change a review.
- Solicit reviews only from customers who had a positive experience.
- Review your own products or a competitors’ products.
Communications
You may not send unsolicited or inappropriate messages. All communications to
customers must be sent through Krishibazaar and be necessary for fulfilling the order or providing
customer services.Marketing communications are prohibited.
Customer Informatio
You may not attempt to circumvent the Krishibazaar sales process or divert
Krishibazaar customers to another website. This means that you may not provide links or messages
that prompt users to visit any external website or complete a transaction elsewhere.
Multiple Selling on Krishibazaar Accounts
You may not operate multiple Selling on Krishibazaar accounts unless you have
received permission from Krishibazaar and have a legitimate business need for more than one account.
Filing Infringement Notices as an Agent or Brand Protection Agency
Krishibazaar understands that many brands may choose to have brand protection
agencies or agents report intellectual property infringement on their behalf and accepts submissions
from authorized agents. However,Krishibazaar does not permit individuals with active selling
accounts to file infringement notices as an agent of a brand when the filing of those notices could
benefit their own selling account (through removing competing listings, for example). Any sellers
filing notices as an agent to benefit their own status as a seller may have their selling account
terminated.
Prohibited Content
None of the following are allowed in product detail page titles, descriptions,
bullet points, or images
- Pornographic, obscene, or offensive content.
- Phone numbers, addresses, e-mail addresses, or website URLs.
- Details of availability, price, or condition.
- Links to other websites for placing orders, or alternative shipping offers, such as free
shipping.
- Reviews, quotes, or testimonials.
- Requests for positive customer reviews.
- Adverts, promotional material, or watermarks on images, photos, or videos.
- Time-sensitive information, such as dates of tours, seminars, or lectures.